Suddy - We help companies grow

Effective Date: September 21, 2023

Welcome to Suddy’s Privacy Policy. This document outlines how we collect, use, disclose, and protect your personal information when you access or use our website, mobile application, or any services provided by Suddy (collectively referred to as “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

This Privacy Policy is not the same as a Notice of HIPAA Privacy Practices, which discusses how Suddy uses and shares clients“ individually identifiable health information, among other things. Your Suddy Notice of HIPAA Privacy Practices is available through another link called “HIPAA Privacy Practices,” which is located on the homepage of suddy.com. You may also call your Suddy office at the phone number on the Site“s homepage and ask for a copy of the Notice of HIPAA Privacy Practices at any time.

Information We Collect

We may collect various categories of personal information, including but not limited to:

Identifiers: This includes information such as your name, contact information (e.g., email address, phone number), and unique identifiers.

Customer personal information under California Civil Code § 1798.80(e): This may include data related to clients and their personal information, as defined by California law.

Voluntarily provided information on personal characteristics of protected classes: We may collect data about your personal characteristics, including those related to protected classes, such as age, gender, and other information voluntarily provided by you, such as marital status, medical diagnosis, or physical or mental disabilities.

Commercial information & financial information: This category includes records of services obtained or considered, payment information, banking information, and financial data.

Professional or employment-related information: We may collect information related to your employment, such as work history, certifications, licenses, and other professional information.

Sensitive personal information: This may include data such as social security numbers, driver’s license numbers, health data, and other sensitive information.

Website/Application interaction or similar network activity: We collect information about your interactions with our website and application, including data you provide through contact forms and chat functionality.

Biometric Information: This category includes genetic, physiological, behavioral, and biological characteristics, such as fingerprints, voice prints, and health data used for identification.

Sensory data: We may record audio, such as phone calls, for quality assurance purposes.

Health & Physical Characteristics: This category covers medical conditions, diagnoses, care needs, and other health-related information you provide.

Inferences drawn from the above: We may generate inferences based on the information collected to improve our services and offer a better user experience.

We collect this information for various purposes, including:

Communicating with you
Administering our business
Anonymizing your data for internal and external use
Enhancing security and preventing fraud or illegal activity
Performing our contractual duties and obligations
Verifying and onboarding home care partners onto the Suddy platform
Ensuring compliance with legal obligations
Facilitating online or platform interactions (excluding web tracking technologies for targeted advertising)
Coordinating care and providing customer service
Providing educational resources and learning management
Identifying and testing business innovations
Conducting market research and analytics
Advertising and marketing for employment, recruitment, products, and services
We may share certain categories of information (such as identifiers, customer personal information under California Civil Code § 1798.80(e), commercial information, and website/application interaction or similar network activity) for the purpose of targeted advertising. However, we do not sell or share client health information.

For a more detailed description with examples, please refer to the “Data We Collect,” “Data We Use,” and “Data Sharing” sections below.

Data Retention

We will retain and use your personal information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with our legal obligations, resolve disputes, and enforce agreements. Once data is aggregated, de-identified, or anonymized, it may be retained for a longer period as permitted by law.

Communications Consent

By using our Services or providing information about yourself, you acknowledge and consent to the terms of this Privacy Policy. You agree not to provide us with information about any other person unless you have that person’s consent or other legal authority.

Telephone communications with us may be recorded or monitored for quality control purposes. By communicating with us in this manner, you expressly consent to the recording for such purposes.

By providing us with your contact information, such as email or telephone number, you agree to be contacted by us and by the providers we have contracted with to contact you on our behalf. You agree to be contacted by telephone call or text message at the telephone number you provided using automatic telephone dialing systems, even if you previously registered on a Do Not Call registry. Your consent is not a condition of purchase.

Communication Opt-Out or Unsubscribe

You may choose to have your name removed from our registration list, cease marketing communications or newsletters from us by using the opt-out option in any marketing emails or text messages you receive from us or by contacting us using the information provided at the bottom of this Privacy Policy. We will respond to your request within 10 days or as otherwise required by law.

Opting out of one form of communication does not mean you have opted out of other forms as well. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you have opted-in to receive them. However, if you submit a general opt-out request on this Site, we will take action to unsubscribe you based on the information provided. For example, if you provide your name, email address, and phone number, we will unsubscribe you from any lists linked to either your name, email address, or phone number.

Managing Web Tracking Technologies

Consent: When you first visit our site, a banner will appear and request consent to our use of online technologies that are not necessary for the function of our site. Our site only uses such optional online technologies when you consent.

Opt-In or Opt-Out: If you accept the use of tracking technology, then a third-party advertiser, search provider, or ad network partner may collect information about your activity on our website, on devices associated with you, and on third-party sites and applications to decide which ads you see, both on our websites and applications and on third-party sites and applications.

You may opt-in or opt-out of the placement of optional technology at any time via our Cookie Preferences using the following link: [Cookie Preferences Link].

Do Not Track

“Do Not Track” is a web browser privacy preference that informs websites not to track the user’s activity. If you enable the “do not track” function in your web browser, our cookie manager software will recognize it as an opt-out preference signal. Consequently, we will refrain from collecting or sharing personal information associated with your browser or device for targeted advertising purposes.

Additionally, for your convenience, we offer an online universal tool, such as the Global Privacy Control (GPC), where available, which automatically communicates your opt-out preferences. This empowers you to exercise control over your online privacy easily.

Furthermore, you can opt out of Google Analytics by installing Google’s opt-out browser add-on. When we receive a “do not track” signal or a GPC request, we will automatically honor your opt-out preferences. This ensures that you are not subjected to web tracking technologies against your wishes.

Data We Collect

At Suddy, we collect personal information through four primary methods:

Data You Provide: We collect data you willingly provide to us when you use our website or services, including interactions over the telephone, email, SMS, or when completing website forms. This may encompass personal information that directly or indirectly identifies a particular individual, such as:

Identifiers: Your name, postal address, phone number, or email address.
Customer Personal Information under California Civil Code § 1798.80(e): Information related to clients, including physical characteristics or descriptions, addresses, telephone numbers, medical information, or health insurance information.
Personal Characteristics of Protected Classes: Data voluntarily shared, such as age, gender, and other characteristics, including marital status, medical diagnoses, or physical or mental disabilities.
Commercial Information: Records of services obtained or considered, client payment sources, benefits, budgets, or government payment sources and benefits information (e.g., Medicaid, Veteran“s Benefits).
Financial Information: Details related to banking, account numbers, revenue, royalties, payments, invoices, and expenses.
Website/Application Interaction or Similar Network Activity: Information provided through website contact forms, applications, or chat functionality.
Professional or Employment-Related Information: Employment history, qualifications, references, resume/CV/cover letter information, employment data, location of employment, licensure, certifications, and more.
Sensitive Information: Data revealing social security numbers, driver’s license numbers, state identification card numbers, passport numbers, precise geolocation, racial or ethnic origin, religious or philosophical beliefs, and the contents of mail, email, and text messages. It may also include information collected and analyzed concerning a consumer’s health.
Biometric Information: Genetic, physiological, behavioral, and biological characteristics used for identification, such as fingerprints, voiceprints, and health data.
Sensory Data: Audio recordings, like phone calls, are maintained for quality assurance.
Health & Physical Characteristics: Information related to medical conditions, diagnoses, care needs, and other health-related details that you provide.

Automated Data: Similar to most websites, we gather information about your site and web usage, patterns, and location through electronic and automated means. Technologies such as cookies, flash cookies, pixels, tags, scripts, and web beacons are utilized by us, our affiliates, and third-party vendors/service providers. These technologies serve multiple purposes, including:

Simplifying your experience by remembering contact information to enhance user convenience.
Delivering relevant content and advertising based on preferences, usage patterns, and location.
Monitoring, evaluating, and optimizing our site and application’s use and operation.
Analyzing traffic on our sites and on third-party sites.
Reports from third-party vendors/service providers based on the use of these technologies may contain personal information, aggregate information, or anonymous data.

Automatically collected personal information includes:

Identifiers: Online identifiers, Internet Protocol (IP) addresses, or unique device identifiers.
Site Interaction or Similar Network Activity: Interaction with the site or advertisements, including logs, session data, browser, network, device, and operating system information. We may also track the site you visited before our site or the site you visited after leaving ours.
Sensitive Personal Information-Geolocation Data: Physical location, such as the country or state from which you access the site, which may include precise geolocation data

Other Data Sources: We also collect data from other sources or public sources. We may combine the data you provide with automated data and information from other sources to enhance the quality of our site.

For more information about the data we collect and how we use it, please refer to the following sections: “Data You Provide,” “Automated Data,” “Network Data,” and “Other Data Sources.”

Public Sharing

At Suddy, you may have the opportunity to post public testimonials, comments, feedback, or reviews on our Site or through a third-party site or one of our service providers. When you choose to post such information publicly, you should be aware that it is no longer subject to this Privacy Policy. By posting or authorizing the posting of such information, you consent to us displaying your testimonial along with your name.

Data Sharing

We may disclose Personal Information to third parties for business purposes, and the following details the categories of information we may share:

Network & Affiliates

We may share the following categories of Personal Information with our network and affiliates: identifiers, customer personal information under California Civil Code § 1798.80(e), commercial information, financial information, professional or employment-related information, website/application interaction or similar network activity, and health & physical characteristics.

This sharing of Personal Information serves various purposes, including:

Communicating with you
Verifying and enhancing the quality of our products and services
Administering our business operations
Anonymizing your data for further internal and external use in a manner that does not identify you
Enhancing security and preventing fraud or illegal activity
Performing contractual duties and obligations or entering into agreements
Ensuring compliance with legal obligations
Facilitating online interactions
Managing franchise client leads
Providing engagement and customer service
Offering educational resources and learning management
Identifying and testing business innovations
Managing franchisor brand standards and network support
Administering our social purpose mission

Sensitive personal information related to a consumer’s health may also be shared, but only to the extent reasonably necessary for our network or affiliates to coordinate care, provide services, and verify and enhance the quality of network services.

Third-Party Service Providers

We may share all categories of Personal Information collected with service providers who have entered into an agreement to process data solely on our behalf and not to sell or share the data.

This sharing of Personal Information serves various purposes, including:

Communicating with you
Verifying and enhancing the quality of our products and services
Administering our business operations
Anonymizing your data for further internal and external use in a manner that does not identify you
Enhancing security and preventing fraud or illegal activity
Performing contractual duties and obligations or entering into agreements
Ensuring compliance with legal obligations
Facilitating online or platform interactions
Managing franchise client leads
Providing engagement and customer service
Offering educational resources and learning management
Identifying and testing business innovations
Conducting market research and analytics
Qualifying prospective franchise owners or master franchise principals
Planning and coordinating network events
Managing franchisor brand standards and network support
Administering our social purpose mission

Legal and Administrative Authorities, Officials, and Courts

We may disclose all categories of Personal Information when we believe it is necessary to comply with the law or in special cases when we have reason to believe that disclosing this Personal Information is necessary to:

Identify, contact, or bring legal action against someone who may have breached our Terms of Use or who may be causing harm or interference with our rights, property, or other website users.
Fulfill our legal obligations, such as complying with a subpoena.
Comply with requests from law enforcement personnel and agencies as required by law.
Share Personal Information with public health authorities as required by law.

These disclosures may include sensitive personal information, but only to the extent reasonably necessary and proportionate to accomplish the legally permitted purpose of disclosure.

Business Transfers

We may disclose any category of Personal Information as part of any merger, acquisition, debt financing, sale of company assets, or other business transaction. This may also occur in the event of an insolvency, bankruptcy, or receivership, in which information is transferred to one or more third parties as one of our business assets. However, we will inform these third parties that they must use your Personal Information only for the purposes disclosed in this Privacy Policy. Disclosures will only include Personal Information to the extent reasonably necessary and proportionate to accomplish the legally permitted purpose of disclosure.

We may disclose or share Personal Information with third parties for commercial purposes as follows:

Third-Party Vendors

We may share the following categories of Personal Information with third-party vendors who do not process data solely on our behalf or utilize the data for targeted advertising: identifiers, customer personal information under California Civil Code § 1798.80(e), commercial information, and website/application interaction or similar network activity.

This sharing of Personal Information serves various purposes, including:

Communicating with you
Advertising and marketing for brand promotion, employment, recruitment, products, and services
You have the ability to opt out of such sharing, as outlined in the Consumer Consent and Choices section.

Please note that disclosure to these third-party vendors may be considered a “sale” or “sharing” of personal information under state law. We do not provide your data to third parties in exchange for financial gain. However, California law defines the “sale” or “sharing” of information as including any disclosure for use in targeted marketing.

We may otherwise disclose your Personal Information to third parties with your consent or at your direction, where permitted or required by law.

We do not use or disclose sensitive personal information of California residents for purposes other than those specified in regulation as not requiring the ability of consumers to limit use.

Links to Other Websites and Social Media

Our Site may provide links to websites that are not operated by us but by third parties. If you visit one of these linked websites, any information you provide to those organizations is subject to their privacy policy, terms and conditions, and other policies. We are not responsible for the policies and practices of third parties. You understand and agree that by clicking on a link to a third-party site, you have left the Site, and this Privacy Policy is no longer in effect.

We may maintain profiles or accounts with various third-party social media providers, including Facebook, Twitter, Instagram, LinkedIn, YouTube, and Google+. While our collection, use, and disclosure of information obtained through the Social Media Properties and/or the Features are governed by this Privacy Policy to the same extent as information gathered through the Site, the information third-party social media providers collect or access through your use of the Social Media Properties is governed by such third-party’s privacy policy. We encourage you to review the social media provide’s privacy policy before interacting with a Social Media Property and/or Feature.

The Site may offer publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You may contact us to request removal of your Personal Information from any blog we maintain. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Security

In order to prevent unauthorized access or disclosure, we have implemented reasonable security measures, including physical, electronic, and managerial procedures to safeguard and secure your Personal Information.

We use standard Transport Layer Security (TLS) certificates to secure pages used for inputting users’ Personal Information. However, unless we expressly advise you otherwise, the functionality on our Site does not provide a means for completely secure and private communications between us. Due to the open communication nature of the Internet, we cannot guarantee that communications between us will be free from unauthorized access by third parties.

If you believe that the Personal Information you have provided to us has been compromised, or if you become aware of a potential security vulnerability in our Platform, please contact us using the contact information provided below.

International Visitors

This Site is hosted in the United States and is intended only for United States visitors. This website is not intended for users located in other countries, including those within the European Economic Area. Please be aware that your personal information may be transferred to and maintained on servers or databases located outside your state, province, or country, and that such information is processed and stored in the United States. By providing your personal information, you confirm your consent to having such personal data hosted and accessed in the United States.

Children’s Privacy

We do not specifically collect information about children, nor do we market our products or services, or those of our Network, to children. We have no reason to believe that the Site will attract children, or that children will access the Site or provide Personal Information.

Policy Updates

We reserve the right to change or revise this Privacy Policy at any time without prior notice. The changes will be effective as of the revised date posted at the top of this policy. The changes we make will apply only to the personal information we collect after we have posted the revised version. Your use of this website following any such change constitutes your consent to the terms of the revised Privacy Policy. For this reason, it is important to review this Privacy Policy regularly.

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Browser Settings: We generally use local storage (“LS”), also referred to as HTML5, to store web content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based on your web browsing activity use local storage to collect and store information. Service providers that collect tracking data on our behalf may provide an opportunity for you to choose not to be tracked online. Various browsers may also offer their own management tools for removing HTML5 LS.

You may be able to adjust your settings to limit ad tracking (e.g., “Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads Personalization” on Android).

You may also be able to control receipt of targeted advertising from many ad networks and partners, data exchanges, marketing analytics, and digital advertising and marketing service providers by visiting the Digital Advertising Alliance.

If you are seeing one of our advertisements on a third-party site, such as a social media site, you may also have the option to opt-out of such behavioral advertising

Disclosure of Your Information

We may share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. We will not provide or sell any personal information to marketing research or bulk advertising sales companies. May share your personal information with authorized Suddy personnel. We may share your personal information with third-party business partners who offer services in conjunction with those of Suddy and who we believe may provide offers that may be of interest to you. As described above, you may limit this sharing by following the instructions in the “Opt-Out” Section below. We may also disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may have breached our Terms of Use, or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other website users, or anyone else who could be harmed by such activities. We reserve the right to disclose your personal information to law-enforcement personnel and agencies when requested to do so or as required by law such as to comply with a subpoena or if Suddy is involved in a merger, acquisition, or sale of all or a portion of its assets. In any of these situations, registered users will be notified by e-mail of our intent to disclose information.

We may also provide your personal information to companies that provide services to help us with our business activities such as offering customer service, payment processors, etc. These companies are authorized to use your personal information only as necessary to provide these services to us.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online or electronic system is entirely secure, and we cannot guarantee absolute security.

Your Choices

You have the following choices regarding your personal information:

Access and update your information in your account settings.
Opt-out of marketing communications.
Delete your account (subject to applicable legal requirements).

Children’s Privacy

Our Services are not intended for individuals under the age of [Age]. We do not knowingly collect personal information from children under this age.

International Users

If you access our Services from outside the United States, your information may be transferred to and processed in the United States, where our servers are located. By using our Services, you consent to this transfer.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website or through other appropriate channels.

If you have questions or concerns about our Privacy Policy, please contact us at:

[Contact Information]

Consent

By using our Services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

General Tracking Information

We keep track of the pages visited by each user. Our web server automatically collects some information about you when you request pages from our server, including your IP address. Your IP address is a number used by computers connected to the Internet to identify your computer so that data (such as the web pages you request) can be sent to you. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our Site by making it more responsive to the needs and preferences of our users. This information does not identify you personally.

Click Path Tracking

Technologies such as cookies, beacons, tags and scripts are used by Visiting Angels and our affiliates, our marketing, testing and quality assurance partners, or our analytics, information technology and web monitoring service providers. These technologies are used in analyzing trends, administering the site, tracking users“ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. Mobile applications may also use cookies. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you and to improve marketing, analytics, or site functionality. We use Local Storage also referred to as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use Local Storage to collect and store information. Various browsers may offer their own management tools for removing HTML5 LS“s.

We partner with third party ad networks to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner may use cookies, IP addresses, cookie identifiers, website activity, and/or Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.

Collection of Personal Information

If you choose to register on our Site, you will be asked to provide Personal Information which may include your name, mailing address, e-mail address, and phone number. We do not actively share Personal Information gathered from our Web servers. When you register, we will place your name in our mailing list and will send you an e-mail to the address you have provided to confirm your registration on our Site.

What we do with the Personal Information We Collect

We require Personal Information from you in order to learn more about how you use the Site; to measure areas of interest in our network and the services we provide; to understand the needs of our customers; to provide you with better service; and to help us with internal record keeping. If you register, your registration information may be used by Visiting Angels and our Franchisees and Master Franchisees for internal research purposes and may be compiled as part of our internal database system. In addition, we may send correspondence to the e-mail and / or street address you provide to us when registering on our Site. This correspondence may include newsletters, promotional offers, information on new features and services we provide, Site updates, responses to your e-mails, comments and opinions, and may also be used as a means of providing technical support. In certain instances, you will have an opportunity to limit these uses at the time your Personal Information is collected. You also may limit the correspondence by following the instructions in the “Opt-Out” Section below.

Sharing of Personal Information

We will share your Personal Information with third parties only in the ways that are described in this privacy policy. We do not sell your Personal Information to third parties. We will not provide or sell any Personal Information to marketing research or bulk advertising sales companies. We may share your Personal Information with third-party business partners who offer services in conjunction with those ofSuddy and who we believe may provide offers that may be of interest to you. As described above, you may limit this sharing by following the instructions in the “Opt-Out” Section below. We may also disclose Personal Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may have breached our Terms of Use, or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other website users, or anyone else who could be harmed by such activities. We reserve the right to disclose your Personal Information to law-enforcement personnel and agencies when requested to do so or as required by law such as to comply with a subpoena or if Suddy is involved in a merger, acquisition, or sale of all or a portion of its assets. In any of these situations, registered users will be notified by e-mail of our intent to disclose information.

We may also provide your Personal Information to companies that provide services to help us with our business activities such as offering customer service, payment processors, etc. These companies are authorized to use your Personal Information only as necessary to provide these services to us.

Links to Third Party Websites

Occasionally we may include on our Site a hyperlink (a “Link”) or a banner advertisement (“Banner Ad”) containing a Link which allows you to connect to the home page of third party website (“Third Party Site”), the website of a Franchisee (“Franchisee Site”) or the website of a Master Franchisee (“Master Franchisee Site”). Visiting Angels provides these Links to you as a convenient method of accessing information that may be useful or of interest to you. This Privacy Policy and the practices that we follow under this Privacy Policy do not apply to Third Party Sites, Franchisee Sites or Master Franchisee Sites that are operated independently from Visiting Angels. We are not responsible for the content, accuracy, or opinions expressed on any Franchisee Site, Master Franchisee Site or Third Party Site or for the privacy practices of our Franchisees, Master Franchisees or any third party. We will not, and are under no obligation to, investigate, monitor or check the Franchisee Sites, Master Franchisee Sites or Third Party Sites for accuracy or completeness, or for any obscene, scandalous, inflammatory, pornographic, indecent, profane, defamatory or unlawful content or materials. Inclusion of any Link or Banner Ad to a Third Party Site, or Franchisee Site or Master Franchisee Site that is placed on our Site does not imply approval or endorsement of the Third Party Site, Franchisee Site or Master Franchisee Site. You understand and agree that by clicking on a Link to a Third Party Site, Franchisee Site, or Master Franchisee Site you have left this Site, and the Visiting Angels Privacy Policy stated on this Site is no longer in effect.

Our Site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our Site. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Security

We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our hardware, software, and security infrastructure as well as our internal standards for this Site to meet current industry standards and technology. In addition, we will be using standard Secure Sockets Layer (SSL) certificates to secure all pages used for inputting user Personal Information. However, due to the open communication nature of the Internet, we cannot guarantee that communications between us will be free from unauthorized access by third parties.

Opt-Out

You may choose to have your name taken off of our registration list, cease receiving correspondence or newsletters from us or you can update or delete the Personal Information that you have provided to us, via one of the following methods:

Using the opt-out option in e-mails you receive from us;

Sending us an e-mail at: [email protected]

Writing to us at: Living Assistance Services, Inc., 937 Haverford Road, Suite 200, Bryn Mawr, PA 19010; or calling us toll free at: 1.800.365-4189

We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What We Do with Your Browser“s Settings and Signals

As stated under “2. Click Path Tracking,” we use cookies to help gather information about visitors to our Site for demographics and to provide a better, more personalized experience for visitors and users of our Site. When you visit our Site, you may use browser settings that reject cookies or tracking, or alert you when a cookie is placed through your browser. However, if you use such browser settings, you may not be able to use or access all of the features and functionality of our Site. When you visit our Site, you may also use browser settings that block ads. However, if you use such browser settings, you may not be able to use or access all of the features and functionality of our Site. We reserve the right to change this policy and to further limit the features and functions of this Site, or to completely limit access to this Site, in response to such browser setting limitations in the future without prior notice. (See “Changes to this Privacy Policy,” below.)

Special Notice for Visitors Who Reside Outside the United States

We welcome users of this site from other countries outside of the United States. We may transfer your personal information to our service providers and others located in the U.S. or other countries for the purposes described in this Privacy Policy. Different countries have different privacy laws and requirements, and some, including the U.S., provide less legal protection for your personal information than others. Regardless of the country in which your personal information is collected, used, transferred or stored, information collected through this site will be protected by the terms of this Privacy Policy.

The California Consumer Privacy Act

The Cal. Civ. Code §1798.135: Do Not Sell My Info Act requires companies to include certain disclosures including “Do Not Sell My Info” links on their websites and mobile applications. Visiting Angels does not sell information that identifies who you are to anyone.

Changes to this Privacy Policy

We reserve the right to change or revise this Privacy Policy at any time without prior notice. The changes will be effective as of the revised date posted at the top of this policy. The changes we make will apply only to the personal information we collect after we have posted the revised version. Your use of this web site following any such change constitutes your consent to the terms of the revised Privacy Policy. For this reason, it is important to review this Privacy Policy regularly.

Disclaimer

The data contained in our Site is for informational purposes only and is not represented to be error free. Visiting Angels attempts to ensure that the data provided or otherwise displayed on our Site is accurate. However, the Site and its contents are provided on an “as is, as available” basis. Use of the Site and its contents is at your sole risk. Visiting Angels does not warrant that any functions of the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site will be free from viruses or other harmful components. Visiting Angels makes no warranties, either express or implied, concerning the content of the Site, including the accuracy, completeness, reliability or suitability of the Site.